Refund policy

Returns, Exchanges & Refunds (CPA Compliance)

  • Cooling-Off Period: Unopened, unused items in their original packaging may be returned within 7 days of delivery for a refund or store credit (less return shipping fees).

  • Defective Products: Products carrying a manufacturing defect within 6 months of purchase qualify for a repair, replacement, or refund under the Consumer Protection Act.

  • Exclusions: Custom-ordered hardware, consumable items, or items damaged due to user negligence, power surges, or unauthorized repair attempts are excluded from standard returns.